Privacy policy

Effective Date: 11 March 2025

E&T Minerals ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us.

Information We Collect
We may collect and process the following types of personal information:

Personal Identifiers – such as your name, email address, phone number, and company name when you fill out a contact form or subscribe to our newsletter.
Technical Data – including IP addresses, browser type, and operating system when you visit our website.
Usage Data – including information about how you use our website, such as pages viewed and time spent on the site.
Communication Data – including any correspondence you send to us via email or through the website.

How We Use Your Information
We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support.
To improve the performance and functionality of our website.
To monitor and analyze website traffic and usage patterns.
To comply with legal obligations and protect our rights and interests.
To send you updates and marketing communications where you have provided consent.

How We Share Your Information
We do not sell your personal information. We may share your information with:

Service Providers – We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting and data analytics.
Legal Obligations – We may disclose personal information where required by law or to comply with a legal obligation.
Business Transfers – In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights
You have the following rights under South African and international data protection laws:

Access – You have the right to request access to the personal information we hold about you.
Correction – You have the right to request that we correct any inaccurate or incomplete information.
Erasure – You have the right to request that we delete your personal information under certain circumstances.
Objection and Restriction – You have the right to object to the processing of your personal information and request that we restrict certain processing activities.
Data Portability – You have the right to request that we provide your personal information in a structured format for transfer to another service provider.

Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, and loss. However, no method of transmission over the internet is 100% secure.

International Data Transfers
If your information is transferred outside of South Africa, we ensure that appropriate safeguards are in place, consistent with data protection laws.

Cookies
For details about how we use cookies, please refer to our Cookies Policy.

Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting an updated version on our website.